FAQs

To give you some more information about your visit, we’ve added some of our most frequently asked questions below. Our team are also available to help, just give us a call on 01560 482255. We look forward to welcoming you soon!

General FAQs

Eat & Drink FAQs

Room FAQs

General FAQs

We’re a pub with rooms – which means great food, a lively bar, and beautifully designed bedrooms upstairs. There’s no traditional hotel reception here; our team in the restaurant will look after you from the moment you arrive. 

Our opening hours can be found using the link below.

Postcode: KA3 5EQ | What3Words: forkful.hazel.topmost 

Yes – complimentary WiFi is available throughout The Mill House, so you can stay connected during your visit. 

Yes – Stewarton railway station is around 0.5 miles away, roughly a 10-minute walk or a short taxi journey. 

We have parking for around 12 cars, available on a first come, first served basis – no need to book. There’s also an EV charger on site, managed by a third-party provider. 

Absolutely – well-behaved dogs are very welcome in our bar, on the terrace, and in selected bedrooms. We can accommodate up to two dogs per room and provide a bed, bowls, and a treat to help them settle in. 

Buzzworks is a family-founded Scottish hospitality business that opened its first venue in Ayrshire in 2002. Today, we run 22 bars and restaurants across East, West and Central Scotland with a team of more than 800 — and The Mill House, opened in Stewarton in 2015, was our original House venue.

Our mission is simple: to make people feel great through hospitality. That means everything we serve is carefully considered — from the langoustines landed daily at Troon Harbour and the premium spirits in our cocktails, to the care, quality and artistry that goes into each cup of coffee.

We’re proud to be a Certified B Corporation, and to have been named one of the UK’s Best Companies to Work For for a decade running — because looking after our people is how we look after our guests.

Welcome to The Mill House. We’re glad to have you with us. 

Eat & Drink FAQs

Breakfast is served for residents from 07:30-12:00 Monday to Friday, and 08:00-12:00 at weekends. Our à la carte menu is cooked fresh to order, so whether you’re after something light or a proper start to the day, we’ve got you covered. You can add breakfast to your stay in advance, at check-in, or simply join us on the morning. 

Please do – we’re known for our food, and it can get busy. You can book a table using the link below or speak to one of the team. 

Not at all – everyone’s welcome. Whether you’re joining us for a drink, lunch, or dinner, you’ll receive the same warm Buzzworks welcome. 

The bar closes at 23:00 (22:00 on Sundays), with last orders called 20 minutes before. Food is served until 20:30 Sunday to Thursday, and 21:00 on Fridays and Saturdays. 

As a pub with rooms, we ask guests to settle food and drink bills at the time in the restaurant. It keeps things simple and makes for a quick and easy check-out. 

We cater for any dietary requests and our team are all trained in food allergens and intolerances, all we ask is that you let your server know before ordering.

Our stylish al fresco terrace is open daily and is available on a first come basis.

Our private dining area is the perfect spot for celebrations. You are also welcome to bring a cake along if celebrating a birthday. Please let us know if you are celebrating a special occasion in the booking comments.

Here at The Mill House we welcome all little ones, & we have a kids menu available. Children who are dining are welcome until 10.30pm. If you require a high chair please add a comment at the time of your booking.

Rooms FAQs

Your room will be ready from 3.00pm. If you arrive earlier and it’s good to go, we’ll happily get you checked in sooner. 

Check-out is by 11.00am, giving us time to prepare rooms for the next arrivals.  

If you’d like a little longer, just ask – we’ll always do our best to help, though a small charge may apply. And of course, you’re very welcome to stay on for a drink or lunch before you head off. 

Each room is a little different, but all come with everything you need for a comfortable stay – including hypoallergenic pillows and duvets, a hairdryer, iron and ironing board, and a safe.

Due to the age of the building, we don’t have a lift or accessible bedrooms. All rooms are accessed via one or two flights of stairs. You can view our full access statement here.

Our housekeeping team are on site daily and will refresh your room during your stay. If there’s anything you need at any point, just let one of the team know – we’re always happy to help. 

Our rooms do not include fridges as standard. However, we do have a limited number of portable fridges available on request for guests with specific requirements. If you think you may need one during your stay, please let us know in advance and we’ll do our best to arrange this for you. 

All of our rooms include smart TVs with access to apps such as Netflix, Disney+, and Prime Video. Personal subscriptions are required to use these services. Don’t worry — you’ll automatically be logged out of your accounts at check-out. 

Yes – we have limited luggage storage available both before check-in and after check-out. 

We do – one family room that can accommodate up to two adults and two children, plus a cot. Pull-out beds are available so everyone can get a great night’s sleep. 

Bookings & Payments 

Cancellation policies vary depending on the rate you’ve booked. Full details will be included in your booking confirmation. 

Yes – we accept cash, as well as all major debit and credit cards. 

At the moment, our loyalty programme doesn’t extend to bedroom bookings – but it’s something we’re actively reviewing. More information of our Benefit Card can be found using the link below.

Yes – Buzzworks Gift Cards can be used during your stay at The Mill House. Please give us a call to make your reservation or email rooms@buzzworksholdings.com. Our team will then redeem this for you at check-in. 

Absolutely – we’d love to help. Group bookings are subject to availability and specific terms depending on size. Please email rooms@buzzworksholdings.com and we’ll take it from there. 

We do indeed – and would be happy to discuss options with you. Drop us an email at rooms@buzzworksholdings.com and we’ll see what we can do. 

Local Info

Some of Scotland’s best-loved courses are within easy reach — Royal Troon, Prestwick, Western Gailes and Glasgow Gailes, with Rowallan Castle Estate just minutes away. 

Sandy beaches and sea air at Troon, Ayr and Largs — all within half an hour. From Ardrossan, take the ferry to Arran for mountains, a distillery and dramatic coastal walks. 

Dean Castle and Country Park (15 minutes’ drive) — a 14th-century castle with woodland walks, wildlife and picnic spots. Head south to clifftop Culzean Castle, or out to Loch Doon for walking, photography and fresh air (around 45 minutes away). 

Robert Burns was born just down the road in Alloway — visit Burns Cottage and the Birthplace Museum, then follow the Bard’s trail through Ayrshire’s countryside. 

A direct train from Stewarton station gets you into the city — perfect for a shopping trip, gig or match. 

Silverburn is just 20 minutes up the M77 — closer than Braehead — with M&S, Next, H&M, Boots and a Tesco Extra all under one roof, plus a Cineworld for a film. 

Stewarton & District Historical Society Museum — a small but fascinating local museum a short walk away, with independent shops and riverside walks along the Annick Water close by. 

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you’re looking for?

Our team are also available to help, just give us a call on 01560 482255, or email us using the link below.